Shopping is becoming ever more flexible. Many people shop online because it’s convenient and they don't always have the time to complete their purchases during regular opening hours. The pandemic has also demonstrated that bricks and mortar retail needs options for adapting to changes and trends. This is precisely why we offer our Click & Collect business service.

The alternative to traditional online retail

Thanks to our Click & Collect lockers, you can offer your customers first-class customer service regardless of your opening hours – without additional logistics costs or extra postage costs for your customers. Leave purchases in a citylocker.store locker. The customer receives a notification with a code and can then pick it up 24/7 at their convenience.

Click & Collect –it’s this easy:

1. Write to us and become a Click & Collect partner 

2. Select the plan you want. This plan is charged once a year or every two years in addition to the one-off activation fee of € 250.

3. Offer your customers flexible service with Click & Collect – this service is always free for your customers.

4. Your customers buy online or pre-order in-store.

5. You deposit the goods for your customers in the citylocker.store.

6. As soon as the locker is closed, your customers receive an SMS or email confirmation that the goods are ready to collect.

Your customers can now collect the goods 24/7 at their convenience – the locker is easy to open with the link in the SMS or email.

You can find all the information about our products and services on our